Can’t find a customer?
Just because your customer has gone missing doesn’t mean you should write-off their debt. Skip tracing is an unavoidable part of collections, and while some people innocently move house or change numbers, others intentionally ‘skip’ to avoid their commitments.
Our in-house ‘skip tracers’ have access to various online databases and utilise many techniques that help locate missing contacts and provide current contact details. Where required we also have access to an extensive network of field agents on the ground who can access any address in Australia for face-to-face interviews or to serve documents.